Product Warranty and Return Information

2006 WARRANTY STATEMENT

Ultra Dent Tools, Inc. carries a lifetime warranty against breakage and corrosion on all of our stainless steel tools 3/16" diameter and larger. All 1/8" diameter tools, flaretips, and shaved tools come with a one year limited warranty. Ultra Dent Tools spring steel tools 3/16" diameter or larger come with a lifetime warranty against breakage. Ultra Dent Tools spring steel 5/32", 1/8", .100 and flaretips come with a one year limited warranty. Ultra Dent Tools warranty coverage does not cover the misuse of any tool. We consider that one-year warranty tools broken after an initial warranty-replacement due to tool breakage constitutes tool misuse. Therefore, we only replace one-year-warranty tools one time when the replacement is due to tool breakage. All warranty tool replacements require the return of the original tool being replaced to an Ultra Dent Tools facility. We fully 100% warranty each tool for materials and workmanship for the lifetime of the tool purchased by the original retail purchaser/owner. Warranty coverage of any tool or accessory may include replacement, remanufacture or repair of warranty-covered item(s) at the discretion of Ultra Dent Tools

Light Warranty

Ultra Dent Tools, Inc. covers all of our light products for one year for materials and workmanship, and 90 days for all electrical components within our light fixtures, particularly ballasts. All LED lights are completely covered for one year.

Return Policy

All returns must have an RMA#. To obtain an RMA#, please call 951-784-9905. All Return items must have the RMA# on the shipping label. Ultra Dent Tools will pay ground shipping costs to send and receive warranty returns.

Ultra Dent Tools, Inc. does not charge a restocking fee fee. Stock PDR tools or accessories can be returned for a full refund or credit excluding shipping costs. All products must be returned within 30 days and must be in original condition. Custom tools cannot be returned.

 

BUYER BEWARE

Ultra Dent Tools, Inc. Products are al completely made in the USA, other than a few electrical resale items. We pride ourselves on the best quality and service in the PDR industry. Yes our products are more expensive than most, but consequently, you get what you pay for.

Don't be fooled by imitations. There is a company selling on eBay what appears to be Ultra Dent Tools. These are cheap imitations. Remember only trust genuine Ultra Dent Tool Products. We have been in business 12 years not 12 months. When you buy genuine Ultra Dent Tools products you get the best warranty in the business. You can depend on Ultra Dent Tools to be there for you years from now if you have an issue with one of our products.

DISCLAIMER STATEMENTS

Many of the products on the Ultra Dent Tools website and in the Ultra Dent Tools catalog or other publications may contain pictures, photos and/or descriptions depicting the appearance of our retail products. Ultra Dent Tools does not guarantee that the product received by our customer(s) will be the same exact color, shape, or in some cases manufacture as the part(s) being depicted, particularly those parts for which Ultra Dent Tools acts as a retail distributor only.

The parts which Ultra Dent Tools directly manufactures were accurately depicted at the time of initial website/catalog listing of said items, but designs, shapes, sizes and colors are subject to change such that the pictures, photos and/or descriptions given are not of the most current product design, shape, size and/or color being sold.

Because of seasonal changes and other factors in the demand for and availability of tools and accessories Ultra Dent Tools cannot guaranty the immediate availability of any product at any time.

ULTRA DENT TOOLS Inc. reserves the right to refuse service to anyone at any time.